How AI works and behaves

A two-hour introductory course in Stowmarket explaining in plain English how AI chatbots work, how they are trained and why they behave as they do.

This in-person course offers a plain-English, visual guide to how modern AI works, aimed at beginners and those with some experience of AI chatbots who want a clearer mental model without technical or mathematical depth. It covers common AI terminology, how chatbots are trained and generate responses, deterministic versus probabilistic outputs, the difference between an AI model and a user interface, and adaptive versus generative AI. It also examines how context windows and training data shape behaviour, and common failure modes such as hallucinations, inaccuracy, drift and over-confidence.