Community Drop-Ins

Wessex Water holds Community Drop-Ins where Customer Advisers answer questions about bills, water quality, and drainage.

Community Drop-In sessions allow customers to speak in person with a Customer Adviser about Wessex Water's services. Advisers can answer questions regarding bills, water quality, plumbing, and drainage. They can also offer advice on saving water and avoiding blockages, and refer customers for support if they are struggling to pay. These sessions are part of a wider programme running across Wessex Water's supply and wastewater area.